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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aurora Cordova

February 27, 2026

5  out of  5
rating by Aurora Cordova
"The staff at this office are tremendously helpful. I was to specifically thank Ali for her patience and courtesy with all of our calls and questions while setting up our policy for us this week. I originally dreaded calling around for a new policy, but they made the process a breeze. Thank you!!!"
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Keith Morrissette

February 14, 2026

5  out of  5
rating by Keith Morrissette
"Hark! Let it be known that Kaylee at State Farm is a treasure most rare. With patience noble and wisdom aplenty, she maketh the mysteries of insurance plain and painless. Ever cheerful and swift to aid, she serveth with grace and good humor. Verily, thou art in excellent hands with Kaylee — a true champion of customer care."
We responded:
"Thank you so much for the review Keith! We appreciate your business! -Katie Yount and Team"
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Robert Green

January 12, 2026

4  out of  5
rating by Robert Green
"Ali was very helpful in getting a vehicle added to our policy. Katie's office has always been attentive to our insurance needs."
We responded:
"Thank you so much for your review! We appreciate your business! -Katie Yount and Team"
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Laverne Shell

December 4, 2025

5  out of  5
rating by Laverne Shell
"Katie's staff are always a pleasure to talk to and can always answer any questions I might have. They are patient and pleasant and I never feel rushed. They were very quick in processing a claim for a cabin we had that was lost in the Caldor Fire. Kaylee is terrific!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie Yount and Team"
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Parita Shah

December 4, 2025

5  out of  5
rating by Parita Shah
"I can’t say enough good things about working with our State Farm agent, Katie Yount. We came to her in the middle of a disaster with our home and she immediately stepped in and handled everything with professionalism, compassion, and an amazing amount of follow through. She is so much better than our previous agent and completely changed our experience with insurance. Katie and her team are incredibly kind, diligent, and always available when we need them. She responds quickly, keeps us informed, and is just as detail oriented and Type A as I am which has been such a relief. She has taken away so much of my stress with this situation and I genuinely feel grateful every day that we found her. If you want an agent who cares, communicates, and actually gets things done, I highly recommend Katie."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Katie Yount and Team"
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Joann Shapiro

November 13, 2025

5  out of  5
rating by Joann Shapiro
"Very professional services from all the team members that work at this office. They are responsive and very personable. I would highly recommend this agency to service your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie Yount and Team"
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Rafael Frizzell

November 10, 2025

5  out of  5
rating by Rafael Frizzell
"I had an outstanding experience with Nicole and Katie at State Farm. Both of them went above and beyond to take care of my motorcycle insurance needs, and their attentiveness really stood out. They took the time to understand exactly what I was looking for, explained everything clearly, and made sure I walked away with a policy that gave me real value and peace of mind. Exceptional service from start to finish. Highly recommend this team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie Yount and Team"
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self disciplined

October 30, 2025

5  out of  5
rating by self disciplined
"Great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie Yount and Team"
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Sarah Chandler

October 22, 2025

5  out of  5
rating by Sarah Chandler
"I have been welcomed by State Farm agent Katie Yount and her associates. After recently moving to California, and going through rough DMV experience registering my out of state vehicle, and in dire need of a new auto insurance policy, Miss Ali was absolutely top notch and made the process seamless. And ahe remembered me from over a whole year ago. Highly recommend this State Farm insurance agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Katie Yount and Team"
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Maria Covington

August 6, 2025

5  out of  5
rating by Maria Covington
"A real person! Professional and kind also knowledgeable about the product. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie Yount and Team"
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Kait Bernhardt

July 24, 2025

5  out of  5
rating by Kait Bernhardt
"I thoroughly enjoyed working with Katie and her team! I'd recommend her to any friends and family. 10/10 Thanks again, Katie! :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Katie Yount and Team"
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chris marvin

July 8, 2025

5  out of  5
rating by chris marvin
"It was a great experience and easy to change my car insurance with Katie. She was knowledgeable and friendly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie Yount and Team"
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Kimberly Morales

June 27, 2025

5  out of  5
rating by Kimberly Morales
"Katie is really a hard worker and as a business owner, I have to say they take care of their customers! I just signed up a few weeks ago and was offered better rates than I previously had. Which includes life insurance and other little perks. You can tell she is honest and takes pride in her work and all her staff had great things to say about how great of a human and boss she was. I love that the business is woman owned as well! I highly recommend getting a quote from them. You will not be disappointed! Your hospitality, hard work, and professionalism is one of a kind."
We responded:
"Thank you so much for your kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie Yount and Team"
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Ash Koss

June 24, 2025

5  out of  5
rating by Ash Koss
"I just spoke with Kaylee and it was hands down the best experience I've ever had with car insurance. She answered all my questions thoroughly, never rushed me, and picked up the phone by the second ring. Super helpful, professional, and kind throughout the whole call. If you're looking for car insurance, ask for Kaylee—you won't be disappointed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Katie Yount and Team"
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Missy

June 3, 2025

5  out of  5
rating by Missy
"This is not just any ol’ insurance company! This is a 5 STAR customer satisfaction guaranteed company! Nikki goes out of her way to make sure all my needs are met, questions answered, and I feel like I’m part of a family!!! If you’re looking for personal service and want to have a piece of mind look no further—you found it!! After 4 years as a customer, I can proudly recommend Katie Yount’s office to everyone! I believe they are the “best in the nation!” Sincerely, Michelle L"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Katie Yount and Team"
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Clifford Sarabia

April 23, 2025

5  out of  5
rating by Clifford Sarabia
"Katie and staff are professionals! They are all proactive and always attentive to clients needs! Nikki called me and updated all my policies without skipping a beat, clear and concise on explaining coverages which made it easy on my decision process! World class insurance agents, exceptional service as usual! I always know my insurance provisions are handled with the utmost attentiveness!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie Yount and Team"
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Ronald Parker

April 19, 2025

5  out of  5
rating by Ronald Parker
"It's GREAT to have my business truck insurance with Katie at State Farm in my home town. Today, I easily called her office with some questions and got answers. Unlike my old insurance. With State Farm I increased my coverage and lowered my monthly payment. Thanks Katie"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephanie Bryant

March 31, 2025

5  out of  5
rating by Stephanie Bryant
"I have been with state farm there in Fair oaks for some years now... nothing but the greatest service friendly staff and always willing to help! I have had nothing but the wonderful experience with the staff members at state farm and always been a pleasure working with ali!"
We responded:
"Thank you for the review Stephanie! I'm grateful to have you as customer! Thank you for your business! -Katie Yount and Team"
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Alex Acuna

March 27, 2025

5  out of  5
rating by Alex Acuna
"Es muy amable katie....atiende con mucha amabilidad"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Katie Yount and Team"
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LaVonda R

March 20, 2025

5  out of  5
rating by LaVonda R
"Katie and her staff took care of my mom and dad's business up until the day they passed. Now they're taking care of me. Nicole my agent that I've been working with has been great I really enjoy her knowledge and expertise. Top notch agents 🥰"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Katie Yount and Team"
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Phil Fravesi

March 7, 2025

5  out of  5
rating by Phil Fravesi
"My wife and I have been with State Farm for more years than I can recall. Recently, there was an issue with records and the DMV. Ali informed me and I started to work on the problem. Ali discovered new information and was proactive informing it was taken care of and would be reflected in our rates. It saved me going into the DMV, enough said."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Katie Yount and Team"
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roger radills@comcast.net

February 26, 2025

5  out of  5
rating by roger radills@comcast.net
"Yeah, it’s a first-class operation. Everyone extremely helpful, professionally navigating the ins and outs of auto and home insurance. I’ve been with Katie Yount and rest of team for several years. They’re the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie Yount and Team"
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Shiva Frentzen

February 20, 2025

5  out of  5
rating by Shiva Frentzen
"Great office and service. Ali is always available and helpful. She is thourough and intelligent which is a must for making sure that the insurance policy is correct. They have us as their lifetime customer."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie Yount and Team"
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g chen

February 3, 2025

5  out of  5
rating by g chen
"Kaylee is awesome and she provides amazing customer service. On January 16th, 2025, I had many questions about my policy, account, rates, and coverage. Kaylee listened to all my concerns and she answered all my questions thoroughly. She was very knowledgeable about the insurance market, and she was able to find specific policy information quickly and efficiently. After our call, I had a far better understanding of my rates and coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Katie Yount and Team"
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Brett Nelson

January 8, 2025

5  out of  5
rating by Brett Nelson
"Nikki was really really super helpful when the van broke down and I had three little grandkids with me. I highly recommend Katie and her team (especially Nikki)."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Katie Yount and Team"